Warranty

96th Street offers a 12-month manufacturer’s warranty for all watches.

We do advise you that our products are not suitable for wear during any activities that places the watch at high risk of damage (e.g. sporting activities).

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The manufacturer’s warranty covers:

  • the watches movements, hands and dial.
  • errors and defects caused by the manufacturing and workmanship of the watches.

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The manufacturer’s warranty does not cover:

  • damage to the watch (case, glass, strap and buckle) resulting from lack of care, improper use, accidents including knocks, scratches and general wear and tear from day to day use.
  • the watch battery.
  • internal or external water damage to the watch. The Manhattan Collection is 3ATM water resistant which means the watch can only be subjected to light splashes of water/liquid and moisture. These watches are not suitable for activities such as showering, swimming or any other water activities that put the watch at risk of exposure to more than light splashes.
    The manufacturer’s warranty will be voided/terminated if its determined that the watch has been attempted to be repaired or purposely altered by a third party without the authorization from 96th Street.

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      How to make a warranty claim:

      To make a manufacturer's warranty claim or to ask any questions regarding our warranty, please email us at Info@96thstreet.com.au to inform us.

      We do apologise if there has been a defect with your watch and will take the appropriate actions to ensure your watch is repaired or replaced.

      *Please do not return to any product until informed by our team and without an official returns form as it cannot be attributed to you.